PURINA: Your Pet, Our Passion

Contact Purina

At Purina, we welcome your comments, suggestions and feedback. You can contact us via email, phone or mail and we will attempt to handle your enquiry promptly between the hours of 9:00am to 5:00pm, Monday to Thursday and 9am to 4:30pm Fridays, excluding public holidays.

Please note that we are unable to mail brochures and booklets to addresses outside New Zealand.

Please note – the Purina team are unavailable from Good Friday 19 April to Easter Monday 22 April, and also from Anzac Day 25 April to Monday 29 April. Please expect a delay in phone and email enquiries from being answered for the period of 19 April to 29 April. If your query is urgent, feel free to send us a private message on our Purina New Zealand Facebook page which is monitored between 8am to 10pm every day. We will endeavour to get back to you as soon as possible and we hope you have a safe holiday.


Bermese Mountain dog with book #Puppy #Purina #BermeseMountain

How to contact the Purina PetCare Advice Team


0800 738 847 (0800 Pet VIP)
9.00am to 5.00pm Monday to Thursday and 9am to 4:30pm Fridays.


Nestlé Purina PetCare Ltd,
PO Box 1784
Shortland Street
Auckland 1140

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