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Your Pet, Our Passion.

TO ALL PET LOVERS: We would like to assure you that we are considered an essential business. Purina is operating as normal, our supply chains are open and all efforts are being made to ensure we can keep the stores stocked with product as best as we can during these uncertain times. We ask everyone to shop as normally as possible and to be considerate to ensure everyone can get the food they need for their pets. Please be kind, patient and considerate to other shoppers and all store staff during what is an unsettling time for all. Enjoy the extra time at home with loved ones, your pets will no doubt love having you home. We are still here for you, if you need any assistance our Pet Care Advisors are still available on 0800 738 847 or AskPurina@nz.nestle.com.

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Our Nutritional Philosophy

Every pet deserves excellent nutrition.

We start by imagining a world where pets thrive longer and even the most challenging health issues can be effectively managed through nutrition.

Driven by this vision and an unwavering passion for pets, we apply more than 120 years of our scientific expertise in pet nutrition, physiology and behaviour to make new discoveries and push boundaries, creating nutritional solutions that make a profound difference. Our job is to imagine the impossible and unleash the power of nutrition to help all pets live better, longer lives.

We believe people and pets are better together

Pets bring such joy to your lives, and to ours! They’re part of the family, so it’s only natural to want the best for them. That’s why we’re dedicated to creating nutritious, high quality pet foods to help cats and dogs live long & healthy lives.

This philosophy impacts the decisions we make and the beliefs that guide us each and every day.

These beliefs are:

dog and cat
1. Excellent nutrition should be available to all dogs and cats

We believe excellent nutrition should be available to all dogs and cats everywhere. That’s why we offer a wide range of products, which allows pet owners to choose a food that’s right for their pet. We want every pet owner to feel confident that their pet food meets or exceeds regulatory and industry standards - but we also want every pet owner to feel confident they’ve made the right choice.

nutritions understanding
2. Nutrition starts with understanding nutrients, not just ingredients

We believe nutrition starts with understanding nutrients, not just ingredients. The best ingredients are the ones that work with others to enhance one another’s performance. A smarter nutrient blend is going to be more digestible and effective for a pet than a single ingredient. That’s why we don’t formulate our pet food on an ingredient by ingredient basis, but instead measure how different formulations effect a pet’s overall health.

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3. Innovation should be pursued, always focusing on the pet’s nutritional needs, safety and well-being

We believe innovation should be pursued, always focusing on the pet’s nutritional needs, safety and well-being. That’s why we have our Pet Care Centre, where our feeding studies help to develop a better understanding of the natural preferences, nutritional needs and behaviours of dogs and cats. Our trained and caring staff treat our dogs and cats with respect and affection because we’re pet owners too.

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4. Feeding experiences should be enjoyable, all the while delivering optimal nutrition

We believe feeding experiences should be enjoyable, all the while delivering optimal nutrition. That's why each pet food we make meets New Zealand regulatory standards and applicable global standards (aafco or FEDIAF) before it gets anywhere near your pet’s bowl. At Purina, we see industry standards as just a starting place. Not only do all our products meet these standards, but many go beyond them, to ensure our products are safe for pets. We do all of this to provide optimal nourishment for pets.

Woman cuddling cat
5. Nutritional needs of pets are unique

We believe nutritional needs of pets are unique. That’s why we have become a global leader in pet nutrition. We don’t want to follow the industry, we want to push it forward, so for example we study what drives pet obesity to the effects of trends and discoveries in human nutrition. The work we undertake is all part of our mission to enrich the lives of pets and to enable them to live long, healthier lives.

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Contact us

We’re here to answer all of your pet questions - there's nothing too big or small. Get in touch with us directly any time, any way. Our lines are open from 9am - 5pm, Monday to Thursday and 9am-4.30pm on Fridays.

You can also contact us via web form or email. 

For any media enquiries, please email MediaRelations.AUNZ@au.nestle.com