We’re a team of pet lovers, vet nurses, behavioural specialists and nutritional experts ready to answer all your questions.
At Purina, we welcome your comments, suggestions and feedback. You can contact us via email, phone or mail and we will attempt to handle your enquiry promptly between the hours of 9:00am to 5:00pm, Monday to Thursday and 9am to 4:30pm Fridays, excluding public holidays.
Please note that we are unable to mail brochures and booklets to addresses outside New Zealand.
How to contact the Purina PetCare Advice Team
0800 738 847 (0800 Pet VIP)
Hours 9.00am to 5.00pm
Monday to Thursday
and 9am to 4:30pm Fridays.
Nestlé Purina PetCare Ltd,
PO Box 1784
Simply fill out the form here.
Please don’t forget to include your contact details if you would like a reply.
We’re here to answer all of your pet questions - there's nothing too big or small. Get in touch with us directly any time, any way. Our lines are open from 9am - 5pm, Monday to Thursday and 9am-4.30pm on Fridays.
You can also contact us via web form or email.
For any media enquiries, please email MediaRelations.AUNZ@au.nestle.com