PURINA: Your Pet, Our Passion

Contact Purina

At Purina, we welcome your comments, suggestions and feedback. You can contact us via email, phone or mail and we will attempt to handle your enquiry promptly between the hours of 9:00am to 5:00pm, Monday to Thursday and 9am to 4:30pm Fridays, excluding public holidays.

Please note that we are unable to mail brochures and booklets to addresses outside New Zealand.

Please note – the Purina office is closed on Monday 28 January for Auckland Anniversary so any email or phone enquires will be answered when we are back in the office on Tuesday 29 January. If your query is urgent, feel free to send us a private message on our Purina New Zealand Facebook page which is monitored between 8am to 10pm every day. Hope you have a safe and happy holiday from the Purina team!


Bermese Mountain dog with book #Puppy #Purina #BermeseMountain

How to contact the Purina PetCare Advice Team


0800 738 847 (0800 Pet VIP)
9.00am to 5.00pm Monday to Thursday and 9am to 4:30pm Fridays.


Nestlé Purina PetCare Ltd,
PO Box 1784
Shortland Street
Auckland 1140

icon-pc email-hover

Simply fill out the form here.
Please don’t forget to include your contact details if you would like a reply.