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Contact Purina

At Purina, we welcome your comments, suggestions and feedback. You can contact us via email, phone or mail and we will attempt to handle your enquiry promptly between the hours of 9:00am to 5:00pm, Monday to Thursday and 9am to 4:30pm Fridays, excluding public holidays.

Please note that we are unable to mail brochures and booklets to addresses outside New Zealand.

 

 

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How to contact the Purina PetCare Advice Team

phone

PHONE
0800 738 847 (0800 Pet VIP)
Hours
9.00am to 5.00pm Monday to Thursday and 9am to 4:30pm Fridays.

contactus[1]

MAIL
Nestlé Purina PetCare Ltd,
PO Box 1784
Shortland Street
Auckland 1140

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EMAIL
Simply fill in the form below. Please
don’t forget to include your contact
details if you would like a reply.

Enquiry Form

Fields marked with * are required.
Enquiry Type *
Original Details
Title *
First Name *
Last Name *
Email Address *
Daytime Phone Number *
Postal Address
Suburb / City
City
Postcode
New Details
Title *
First Name *
Last Name *
Email Address *
Daytime Phone Number *
Postal Address
Suburb / City
City
Postcode
Promotion Name
Product Name
Product Name
Is your query relating to:
Is your dissatisfaction the result of a:
Product Name
Product Weight
Name of the store in which the product was purchased
Location of the store in which the product was purchased
What is the Best Before / Use by date on the product?
Please record the batch code here (usually found near the Use by date)
Promotion Name
Product Name
Product Name
Advertisement Description
Enquiry Details *
Privacy Note - Your personal information is held in accordance with our Privacy Policy which is available at www.nestle.co.nz/info/privacypolicy. Purina has committed to not collect any data from children under the age of 15 even with parental consent. If you do not wish for your personal information to be retained or you are under the age of 15 please contact us on 0800 738 847.
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